We recognize that there are many competent IT suppliers one can work with, but that, ultimately, it’s people and culture that make the difference. So, when all key criteria are met, we know that people would like to work with a supplier with which they can build a long-term relationship based on trust, collaboration and understanding.

Our company ethos is very much in harmony with the aims and culture of our clients. We are open and honest in our dealings and we are sensitive to the needs of all organizations to spend wisely.

At Wagner, we realize that ongoing simplicity of operation and cost of ownership are also significant factors and, when designing an application or web site, we draw upon our considerable experience of designing intuitive and aesthetically pleasing applications that require low maintenance and are constructed in such a way as to encourage user self-sufficiency. The cost of providing facilities to a broad and diverse community of users can be significant and our approach is always to minimize the need for user support, reduce the ramp-up time for new staff and minimize the need for initial and remedial training.

We collaborate as a trusted advisor. We appreciate the importance of our role as “trusted advisor,” and we take steps to strengthen it. Our idea of leadership offers one example. We think leadership requires listening before acting. So we emphasize partnership, involvement and side-by-side collaboration. In our line of work, it’s imperative.

We insist on excellence. We work to surpass your expectations— not just meet them. Our goal is to provide the best solution for our clients for any given situation.